Alp SuleimanGrowth Partner

Activation Rate

The percentage of new users who reach the 'aha' moment, the first time they experience the product's value, whether or not they pay.

Advanced MetricsTerm 34 / 81

Formula

Activation rate = New users reaching the aha moment ÷ New users × 100

In practice

Define activation first: not signup, but the action where value is first felt. The cheapest way to improve retention is often to improve activation.

Once the terms are clear, build the system.

Let’s pin down which metrics your company should watch and which lever to pull first.

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